FAQs

Questions & Answers

General Questions

Why choose SMMSQUARE.COM?

SMMSQUARE.COM is your strategic ally to boost your online visibility and reputation. As a specialist in digital marketing solutions, we offer social media promotion and optimization services to strengthen your presence and boost your engagement. Whether you are an individual looking to increase your popularity or a company looking to increase its influence, here is why SMMSQUARE.COM is the ideal choice:

Strengthen Your Awareness and Increase Your Sales

By expanding your audience on essential platforms like Instagram, TikTok, YouTube, and Facebook, you can optimize your brand image and improve your social media rankings. An active and engaged follower base not only increases your credibility, but it also drives traffic to your site and boosts your sales organically.

Secure Payment and Transaction Flexibility

We make it a point of honor to secure each of your transactions. Our payments are protected by SSL encryption systems, and we accept a wide range of payment methods, including Visa, Mastercard, American Express, Apple Pay, as well as cryptocurrencies and bank transfers under certain conditions. This gives you total flexibility and peace of mind when shopping.

Privacy & Security: No Login Required

With SMMSQUARE.COM, your account privacy is our priority. We never need your login details to process your orders. Only your page URL is required, which guarantees you a secure service that complies with the rules of each platform.

Competitive Rates and Personalized Offers

Our services are designed to fit your needs and budget. We offer flexible marketing packages to maximize the impact of your investment. Take advantage of competitive pricing and customization options to achieve your growth goals, whether it’s gaining new subscribers or increasing engagement.

Express and Automated Delivery

We know that speed is of the essence in digital marketing. Once your order is validated, our automated systems activate to deliver your followers, likes, or views in a matter of minutes. This way, you can see the results quickly and adjust your strategy accordingly.

24/7, Responsive and Professional Customer Support

Our customer support team is available 24/7 to answer all your questions and concerns. You can contact us via chat or email, and we promise to respond within 24 hours to ensure a flawless customer experience.

Security and Privacy

Can my account get banned for using your services?

No, your account is not at risk. We use 100% organic methods, compliant with the policies of the social platforms, thus ensuring authentic and sustainable growth while respecting the rules of the social networks.

Do you need my password?

No, we never need your password. We will only ask for your username or profile link to perform our services.

Is my information protected?

Yes, we guarantee absolute confidentiality of your information. No personal data is shared with third parties, and all transactions are secure.

Is the payment secure?

Yes, all transactions are protected by SSL (Secure Socket Layer) protocol, ensuring maximum protection of your personal data. We also work with PayPal, offering you payment guarantee and additional security.

Launch and Track Orders

When will my campaign start?

After validating your order, your campaign usually starts within an hour. The first results (views, likes, subscribers, etc.) are visible between 1 and 12 hours, depending on the service selected.

Can I track the progress of my order?

Yes, a tracking link will be sent to you by email, allowing you to see the progress of your order in real time.

Is it possible to deliver to private accounts?

No, in order for us to deliver your followers or likes, your account must be public.

Quality of Services and Guarantee

What is the quality of your followers and interactions?

We guarantee real and active followers, obtained through social media promotion campaigns. This helps to maintain good engagement and improve the credibility of your profile.

What happens if I lose subscribers?

We offer a 7-day replacement guarantee after delivery. If you notice a significant loss, contact our support service, and we will replace the lost subscribers for free.

Methodology and Reliability

How do you get followers or likes?

We use social media advertising campaigns, influencer partnerships, and promotions across various platforms to ensure organic and real growth.

Can I cancel or stop an order in progress?

Once the campaign is launched, it is not possible to stop the order. However, you can suspend future shipments for other publications by contacting us.

Results and Performances

How long does it take to see results?

The first results usually appear between 1 and 12 hours after ordering, depending on the service chosen. Progression is spread over several days to ensure natural growth.

What if I don't receive the promised interactions?

If you do not see the expected results within the time frame, please contact our support via online chat or email. We will make sure that you receive the ordered services as soon as possible.

Customer Engagement and Satisfaction

Why choose SMMSQUARE.COM for my social marketing needs?

SMMSQUARE.COM offers expertise in social media promotion and optimization. Our team understands the algorithms and trends of platforms like Instagram, TikTok, YouTube, and Facebook. We do everything we can to maximize your visibility and strengthen your online presence.

What is your customer satisfaction policy?

Your satisfaction is our priority. If you encounter a problem with your order, our support is at your disposal to resolve it quickly. We are committed to providing you with impeccable service.

Promotions and Offers

Can I get a promo code for my order?

We regularly offer promotions. Contact our team via online chat to get a promo code tailored to your needs.

How to use a promotional code?

Simply enter the code in the field provided during checkout. The discount will be applied immediately to your order.

Frequently Asked Questions

Why buy followers or likes?

Buying followers or likes is a great way to build credibility on your profile and attract more engagement. Profiles with a high number of followers or likes inspire trust and attract attention.

What social networks do you cover?

We offer services for Instagram, TikTok, YouTube, Facebook, Twitter, and many other platforms. We have solutions tailored to each social network depending on your goals.

Contact and Customer Support

How can I contact you?

Our team is available Monday through Friday via online chat or email. We usually respond within 24 hours. For urgent questions, use our online chat.

What are your opening hours?

Monday to Friday: 9 a.m. to 5 p.m.
Saturday and Sunday: closed (a permanent presence is possible for emergencies).

Tips and Tricks

How can I optimize my social media strategy?

Publish engaging content regularly, interact with your followers, and use our services to boost your growth. A mix of organic content and paid promotion will allow you to build an active and engaged community.

What are the best practices to maximize engagement?

Use relevant hashtags, respond to comments, and be consistent with your posts. Good visuals and captivating captions will also encourage interactions.